Further informations & AGB

Further informations & AGB

Check-In / Check-Out

The rooms are available from 2 p.m. and will be reserved for you until 6 p.m. If you arrive after 6 p.m. we kindly ask you to inform us in advance. On departure the rooms must be vacated until 11 a.m. latest.

Local taxes

€ 2,40 per person/day as well as a one-time provincial levy of €1,10 per person and stay (Children under 15 years are exempt from these taxes)


Booking & Payment

To fix your reservation we request a pre payment by bank transfer to our account.

Accepted Payment methods

Cash (EUR), Maestro, VISA, Mastercard (card payment from € 50,-)


Our cancellation policy

Easy summer cancellation!

The following cancellation terms apply to all bookings with departure by November 15th, 2020:

  •     free of charge up to 7 days before arrival
  •     7 to 3 days before arrival 70% of the travel price
  •     from 3 days before arrival 90% of the travel price


Deposit conditions are 25% of the travel price (payable by bank transfer or credit card)

 

For bookings after November 15th, 2020, our normal cancellation conditions apply:

  •     free of charge up to 30 days before arrival
  •     29 to 14 days before arrival - 30%
  •     13 to 7 days before arrival - 50%
  •     6 to 1 day before arrival 90%


Deposit conditions are 30% of the travel price (payable by bank transfer or credit card)

 

In case of no show, a delayed arrival or earlier departure we are compelled to bill the full amount of the confirmed rate. To avoid unnecessary cancellation costs, we recommend you a cancellation insurance over www.europaeische.at.


Dogs in the Sendlhof

Dogs are welcome on request and for a small fee!

Please note that there are areas in which your four-legged friend is not allowed!  So we ask for your understanding that no dogs are wanted in the restaurant and in the Aqua Vitalis wellnessarea. In the garden your dog may be allowed, but only with our prior consent and in a specific area.


General Conditions and Terms

For all reservations the Austrian Hotel Contract Conditions apply.

Further informations & AGB